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Route service request emails with attachments to IT dispatch before SLAs lapse

Route service request emails with attachments to IT dispatch before SLAs lapse

Your service request emails with request IDs land in the inbox, causing missed attachments and delayed incident updates. IT gets parsed sender, request ID and attachments so dispatchers act before SLAs lapse.

Route service request emails with attachments to IT dispatch before SLAs lapse

Route service request emails with attachments to IT dispatch before SLAs lapse