Route safety events to triage workflow for engineers

Your telematics safety events arrive untriaged with camera clips, leaving engineers without investigation context. Turn events into triage records so incidents are claimed within minutes.

Overview

Untriaged safety events waste engineering time and slow investigations. This workflow standardizes incoming telematics events and immediately invokes a triage flow so incidents are assigned and media are available to investigators within minutes. Implementing it reduces manual routing and speeds handoff before SLAs lapse.