Route opt-out form responses to CRM suppression processor
Route opt-out form responses to CRM suppression processor
Your opt-out form collects phone numbers or emails that, if not processed, leave contacts active in campaign audiences and increase compliance risk. It ensures contacts are suppressed before next send.
Overview
Opt-out responses are a compliance priority but often sit unprocessed and leave contacts in active campaigns. This flow finds matching CRM records and immediately kicks off your suppression process so lists are updated within minutes and before the next send.