Route new public reviews to client and account team
Route new public reviews to client and account team
Your clients' public reviews arrive untracked, leaving account managers scrambling to triage complaints. You receive immediate alerts and a compact daily digest so teams can respond the same day.
Overview
Public reviews surface in minutes and account teams need a single source of truth to act. This workflow logs every review, sends immediate client alerts for negative ratings, and assembles a daily digest so responses and escalations happen the same day.