Route low-rated reviews to triage board and alert managers
Route low-rated reviews to triage board and alert managers
Low-rated reviews post publicly with no owner, delaying remediation and escalating risk. Routing them into a triage board and alerting managers speeds resolution same day.
Overview
Unowned low-rated reviews slow down fixes and increase escalation risk. This workflow creates a triage task and alerts managers so remediation is assigned and completed the same day, keeping ownership visible.