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Route incoming ticket claims to IT dispatch before SLAs lapse

Route incoming ticket claims to IT dispatch before SLAs lapse

Your ticket claims arrive by webhook and sit unclaimed, causing duplicate claims and unclear ownership. IT dispatchers get claim confirmation emails and an updated tracking sheet so handoffs close before outreach SLAs lapse.

Route incoming ticket claims to IT dispatch before SLAs lapse

Route incoming ticket claims to IT dispatch before SLAs lapse