Route incoming customer SMS to assigned support DM
Route incoming customer SMS to assigned support DM
Your inbound customer SMS go unseen, delaying funding follow-ups and manual credit checks. They are routed to the right rep with message context for a same-day response.
Overview
Incoming SMS from prospects or borrowers often stop routing and slow approvals; that costs time and delays funding. This flow routes each message plus context to the assigned support rep so inquiries are handled the same day and approvals keep moving.