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Route incoming contact emails into the right team channels

Route incoming contact emails into the right team channels

Your contact mailbox receives candidate and employer emails missing context, delaying CEM triage and assignment. It posts cleaned text and attachments to the right team for same-day triage.

Route incoming contact emails into the right team channels

Overview

Inbound contact emails often arrive without structured context, stalling CEM triage and slowing placements. This flow parses message text, normalizes the sender, and posts a contextual message to the right team or thread so staff can triage items same day and keep candidate pipelines moving.

Route incoming contact emails into the right team channels