Route incoming chat inquiries to triage team queue
Route incoming chat inquiries to triage team queue
Your chat messages arrive without dispatch context, causing missed service opportunities. You get forwarded messages with sender context so dispatchers can qualify leads and book jobs same day.
Overview
Untriaged chat inquiries cost you booking opportunities and waste dispatcher time. This routes every inbound chat into your triage system with sender context so coordinators can qualify leads and schedule jobs within minutes, improving same-day booking.