Route inbound webhook emails to the right recipients

Incoming webhook email payloads arrive unprocessed, causing replies from the wrong sender and missed contacts. Route messages to correct recipients so staff can reply same day.

Route inbound webhook emails to the right recipients

Overview

Unprocessed inbound webhook messages often produce replies from the wrong sender and frustrate customers. This workflow routes those messages to the right recipients and sends from the matched sender address, enabling same-day replies and reducing missed outreach.

Route inbound webhook emails to the right recipients