Route inbound SMS messages to assigned staff chats

Your inbound SMS arrive untriaged, delaying on-call triage and response. Receive contextual chat alerts with media links so staff can triage and reply within minutes.

Overview

When inbound SMS arrive, your on-call engineers get immediate, contextual chat alerts with sender details and media links so they can triage without switching tools. That reduces missed messages and enables responses within minutes during on-call shifts.