Route flagged swap tickets to operations for risk review
Route flagged swap tickets to operations for risk review
Your swap tickets lack linked accident records, forcing ops to run manual eligibility and damage checks. Flagged tickets go to risk reviewers so swaps are decided same day.
Overview
Route swap requests that intersect with accident records straight to your operations queue so reviewers stop doing manual lookups. That means eligibility and damage-billing decisions happen same day, reducing erroneous swaps and downstream rework.