Route customer voicemails and payments to team channels
Route customer voicemails and payments to team channels
Your customer voicemails and point-of-sale messages land untriaged in email, delaying responses and misrouting issues. They go to the right shift channel so staff respond the same day.
Overview
Missed voicemails and POS alerts create customer friction and slow response times across locations. This flow surfaces those messages into the right shift channels so taproom managers can see and act within minutes, improving same-day handling.