Route critical inbox messages directly to on-call DMs
Route critical inbox messages directly to on-call DMs
You miss urgent system emails when they sit in a crowded inbox, delaying incident detection and response. Alerts go to your on-call DMs so issues are triaged within minutes.
Overview
When urgent system emails are buried, on-call engineers can miss incidents and response times slip. This workflow routes those critical messages directly to the designated responder so triage begins within minutes and SLAs are easier to meet.