Route contact form messages to the correct team inbox
Route contact form messages to the correct team inbox
Your website contact form submissions arrive without routing context, so store teams can miss or delay customer requests. They get routed for triage and same-day follow-up.
Overview
Stop letting web inquiries languish in a general inbox — route them automatically to the right store or service team so issues are triaged the same day. This converts noisy submissions into actionable tasks and speeds customer replies.