Route add-on requests into support and alert AP

Your add-on submissions arrive untriaged, leaving support and AP teams without context and delaying setup. It creates tickets and notifies owners so requests are triaged and billed same day.

Overview

When location add-on requests land untriaged, support and AP teams scramble to collect missing info and miss billing windows. This flow captures each submission as a ticket, alerts the intake channel, and notifies AP for payment-related items so teams can triage and complete billing the same day.