Resend portal messages from correct sender to inboxes

Portal emails hit a webhook with no sender routing, so staff must manually re-send messages to customers. Automated re-sends put project coordinators and billing staff on same-day follow-up.

Overview

Portal messages sitting in a webhook create manual work for project and billing teams and delay replies and invoices. This workflow resends each message from the correct sender and routes it to the configured inboxes, enabling same-day follow-up and faster accounting actions.