Reply to new public reviews and escalate negatives

You miss new customer reviews on your business profile, which hurts local search credibility and insight. It posts on-brand replies and alerts marketing ops so issues are triaged same day.

Overview

Unanswered reviews erode local trust and hide actionable feedback from campaigns. This flow ensures every new review gets a timely, brand-consistent reply and routes problem reviews to marketing ops for same-day triage.