Reply to new business profile reviews and notify team

Your clients' business profile reviews arrive without triage, leaving negatives unaddressed and positives unreplied. The workflow replies or escalates reviews and sends a daily client digest same day.

Overview

Unreplied reviews undermine local visibility and client trust; this workflow posts on-brand replies to positive feedback, escalates negatives to account managers, and archives each review for reporting. The result: faster remediation, consistent replies, and a same-day digest you can share with clients.