Reply to negative reviews with AI-crafted brand reply
Reply to negative reviews with AI-crafted brand reply
Your business reviews about item condition or pickup often go unanswered, leaving shoppers unsure about returns. You receive concise, on-brand replies that acknowledge issues and invite contact within 90 minutes.
Overview
Unanswered negative reviews hurt local trust and search credibility; this flow drafts empathetic, policy-aligned replies and publishes them quickly. Your marketing team can publicly acknowledge issues and invite resolution within 90 minutes, keeping buyer confidence intact before pickup or fulfillment.