Reply to five-star reviews and route negative feedback

Your public reviews often go unreplied or untracked, leaving reputation work reactive and managers without ownership. You’ll acknowledge praise promptly and route issues to coordinators for triage.

Overview

Unreplied reviews make local reputation work reactive and costly; this flow turns public feedback into immediate, branded acknowledgements and routed tickets. You’ll acknowledge praise within minutes and ensure negative feedback lands with coordinators for same-day triage.