Remove unsubscribed customer contacts from chat before outreach SLAs lapse

Your contact unsubscribe events land in CRM but still appear in live chat, causing redundant outreach and SLA risk. Keep chat rosters and outreach accurate so support meets response SLAs before the next workday.

Remove unsubscribed customer contacts from chat before outreach SLAs lapse

Remove unsubscribed customer contacts from chat before outreach SLAs lapse