Remove contacts from nurture when SMS tag added
Remove contacts from nurture when SMS tag added
Your contacts tagged by incoming SMS can stay in active email automations and receive mismatched messages. Remove them from running sequences so campaign managers avoid irrelevant sends before the next campaign.
Overview
Inbound SMS replies can leave contacts stuck in email nurtures, producing irrelevant outreach and poor engagement. This flow removes those contacts from running automations immediately so campaign managers can stop inappropriate sends ahead of the next campaign.