Remove cancelled call numbers from dialer and mark record
Remove cancelled call numbers from dialer and mark record
Your cancelled calls stay active in the dialer, causing agents to call contacts after cancellations. Get those numbers removed and records marked so agents see an accurate roster same day.
Overview
Cancelled numbers in the dialer waste agent time and harm contact quality; this flow removes those numbers and annotates the source records so agents only call valid contacts. The result is accurate campaign rosters and fewer wasted outreach attempts, effective same day.