Record NPS survey responses as lead activity records
Record NPS survey responses as lead activity records
Your NPS survey responses arrive disconnected from lead records, leaving campaign managers without sentiment or answer detail. They are added to lead activity timelines so marketers can act same day.
Overview
When survey responses don't appear on lead timelines, campaign managers lose critical sentiment and answer detail. This flow captures NPS and question-level answers as lead activity records so marketers can segment and act the same day.