Record last touchpoint from internal feedback to project
Record last touchpoint from internal feedback to project
Project records miss the last-touch timestamp after internal feedback, leaving account status unclear. Write the touchpoint to the project record so coordinators have up-to-date logs within minutes.
Overview
Internal feedback often doesn't register as a client touchpoint, which skews project status. This flow writes a last-touch timestamp to the project record so coordinators and account managers have accurate logs within minutes.