Record an hourly SMS sync heartbeat for patient reminders
Record an hourly SMS sync heartbeat for patient reminders
Your SMS reminders can stop syncing unnoticed, leaving patients uninformed. This logs hourly heartbeats so staff spot and fix sync issues before clinic hours.
Overview
When SMS reminder syncs stop, patients miss instructions and appointment slots go unfilled. This records hourly heartbeats and escalates missed syncs so your practice manager can restore reminders before clinic hours and reduce no-shows.