Property owners never miss tenant texts or repair requests

Property owners miss tenant texts buried in email, causing delayed repairs and unhappy residents. Forward texts and attachments to the right on-call staff within minutes so maintenance is dispatched promptly.

Overview

Missed tenant texts lead to delayed repairs and resident dissatisfaction. This workflow routes tenant messages and attachments to the right on-call staff, eliminating manual triage and dramatically reducing missed follow-ups so maintenance is dispatched promptly.

Notable Features

Forward message content and attachments
Route texts to on-call staff
Flag urgent messages for follow-up