Principal designers prevent non-team messages cluttering channel
Principal designers prevent non-team messages cluttering channel
Principal designers get non-team questions in the design system channel, causing duplicate answers. An auto-reply points them to the help channel so designers avoid scattered follow-ups.
Overview
Non-team questions in the design system channel create duplicate answers and slow product decisions. This workflow redirects external askers to the help channel and logs each redirect, keeping principal designers focused on prioritized work and eliminating scattered follow-ups.
Notable Features
- Reply to non-team messages
- Route requesters to help channel
- Log redirected messages for review