Prevent marketing ops from publishing stale product messages

Marketing ops miss product-change alerts when dev tickets don't update linked support issues, causing wrong messaging. Transitions linked tickets on dev status change so messaging stays correct.

Overview

Marketing ops face reputational risk when product and support fall out of sync and campaign messaging goes wrong. This workflow routes dev status changes to linked support tickets and alerts marketing ops, ensuring messaging stays accurate and handoffs happen reliably. Implementing it protects launch communications and reduces manual fixes across product and support.

Notable Features

Transition linked support issues
Notify marketing ops of changes
Keep ticket statuses aligned