Post weekday morning availability update to team channel

Your availability roster in a spreadsheet isn't visible to responders, causing unassigned tickets and delayed student support. Receive a weekday morning post so responders see coverage and act same day.

Post weekday morning availability update to team channel

Overview

Start each support shift with a single source of truth for who is on duty. This scheduled message publishes the roster into a team channel so computing support staff and service owners see live coverage and can start triage before the day begins. It reduces morning confusion and gets tickets assigned faster.

Post weekday morning availability update to team channel