Post new complaint rows to channel for triage
Post new complaint rows to channel for triage
Your complaint form rows sit unread in sheets, leaving food safety coordinators without context to triage customer issues. The flow posts a context message so incidents are triaged same day.
Overview
Complaint rows often sit unseen in sheets, delaying triage and risking delivery impacts for food safety teams. This flow delivers context-rich channel alerts so coordinators can act and resolve incidents the same day, ahead of distribution runs.