Post new client care cards to team channel
Post new client care cards to team channel
When client care cards arrive in your inbox list, your team can miss urgent messages and lack context for triage. The workflow alerts your service channel so issues are triaged within minutes.
Overview
Inbound client messages that become board cards can sit unseen and delay responses. This workflow publishes each new client-care card into your service channel so program coordinators and support reps see and triage issues within minutes.