Post low-star review details to marketing ops channel

Your review emails can hide low-star feedback, leaving reps unaware of issues and missing recovery chances. The automation alerts marketing ops and reputation leads so issues are triaged within hours.

Overview

Low-star reviews often land in inboxes and go unseen until they escalate; that slows recovery and hurts reputation. This workflow parses review emails and posts parsed rating, reservation reference, listing, and review text to your ops channel so reputation leads can triage within hours.