Post internal feed comments to linked issue records
Post internal feed comments to linked issue records
Your internal feed comments on cases are separated from linked issues, causing context gaps in incident triage. Attach the conversation to the issue so engineers can act faster same day.
Overview
When internal feed comments sit detached from engineering issues, triage slows and context gets lost. This flow attaches those comments to the linked issue so engineers see full conversation context within minutes and can resolve incidents before SLAs are impacted.