Post incoming SMS to team chat for triage
Post incoming SMS to team chat for triage
Your practice SMS messages arrive untracked, so marketing can't route patient leads or assign campaign tags. Get summarized message posts in your ops chat for fast triage and same-day follow-up.
Overview
Stop patient texts from slipping through your inbox by routing them instantly into your marketing ops chat so campaign managers can triage and assign outreach. That change turns inbound SMS responses into handled leads within minutes and enables same-day follow-up.