Post incoming SMS messages to VA team chat

Your inbound SMS land in your phone system without team visibility, causing delayed replies and missed follow-ups. The VA and operations team get each message in chat to triage and respond same day.

Overview

Inbound customer texts often sit inside a phone platform where only one person sees them, which delays responses and follow-up. This flow posts each SMS to your VA's chat with sender context so messages are triaged and replied to within minutes.