Post incoming pNPS survey rows to product and ops channels
Post incoming pNPS survey rows to product and ops channels
Your pNPS survey rows sit in a sheet unread, leaving product teams without timely feedback to prioritize fixes. Teams get Slack posts to triage and act before the next release.
Overview
Spreadsheets shouldn't be the source of truth for customer feedback — you want actionable signals routed to the right teams. This flow turns each new pNPS row into an immediate Slack post so product and ops can triage negatives within minutes and before the next release.