Post daily open issue roundup to support channel

Assigned Jira incidents pile up without a concise view, causing unclear ownership and slower responses. Get a grouped per-assignee summary so support leads can triage issues same day.

Post daily open issue roundup to support channel

Overview

When assigned incidents accumulate, ownership blurs and customer responses slow down. This scheduled summary transforms unresolved, assigned issues into a clear per-assignee report so support leads and on-call agents can triage and rebalance work the same day.

Post daily open issue roundup to support channel