Place local-hour outbound calls to priority patient leads
Place local-hour outbound calls to priority patient leads
Your leads lack timezone context, so calls go to patients at wrong hours and agents lose time. You place calls only during local business hours and update lead records for same-day follow-up.
Overview
You shouldn't be calling prospects in the middle of their night or forcing agents to chase cold, off-hour callbacks. This flow enforces local business hours for outbound calling and writes results back to your lead database so coordinators can act same day.