Pause sequences and log inbound messages to CRM
Pause sequences and log inbound messages to CRM
Inbound replies arrive unlogged, allowing outreach to contact engaged prospects and leaving brokers without reply context. Capture replies and pause sequences to prevent duplicate touches.
Overview
Stop automated touches to prospects who already replied and keep brokers informed with message history. This flow logs inbound replies and pauses sequences automatically so reps get context and avoid duplicate outreach within minutes.