Pause outbound sequences when lead sends an inbound message
Pause outbound sequences when lead sends an inbound message
Your inbound lead messages arrive without context, which can trigger duplicate outreach and confuse prospects. Pause sequences and attach the message so reps see engagement before the next send.
Overview
Inbound replies often trigger duplicate outbound messages that frustrate prospects and waste outreach capacity. This flow logs the incoming message to the lead timeline and pauses active sequences so reps see engagement within minutes and avoid redundant sends before the next outreach.