Page on-call from high-priority ERP bug task immediately

Your ERP bug tasks arrive untriaged in the project board, delaying response and risking SLA breaches for customers. It notifies on-call staff and creates an incident so triage starts same day.

Overview

When ERP customer bugs are filed in your project board, they can sit unnoticed and create SLA risk. This flow pages the right on-call schedule and posts context-rich details so engineers can begin triage within minutes, reducing same-day escalations.