Ops managers keep enrollment interview alerts on time
Ops managers keep enrollment interview alerts on time
Operations managers miss enrollment interview alerts, leaving coordinators unprepared and hurting customer experience. This notifies ops and enrollment coordinators so staff can prepare.
Overview
Missed enrollment interview notifications cost small consumer services firms bookings and damage customer experience. This workflow routes calendar bookings to ops and enrollment coordinators and creates prep tasks, eliminating missed notifications so staff are ready for every interview.
Notable Features
- Notify ops and enrollment coordinators
- Add interview details to checklist
- Flag reschedules for immediate attention