Notify teams and update booking record on cancellation

Viewing bookings can be cancelled without notifying branches or updating records, leaving agents unprepared. It alerts relevant offices and flags the booking cancelled so teams respond within minutes.

Overview

Cancellations that don't reach the right office create confusion and lost time for agents and coordinators. This flow routes each cancelled viewing to the correct regional channel and flags the booking record, so teams act within minutes and schedules stay accurate.