Notify team when lead email matches existing user

You get lead records created that match existing user emails, producing duplicate profiles and slowing support triage. The team is alerted so issues are resolved before follow-up, within minutes.

Overview

Duplicate lead records create noise and slow support triage; this workflow surfaces same-email lead additions to your ops channel so agents can reconcile records before outreach. That leads to fewer misrouted replies and faster resolution within minutes.