Notify team of new support tickets in channel
Notify team of new support tickets in channel
Your support cards can sit untriaged, leaving on-call engineers without context for urgent security issues. It posts a clear alert to your security channel so tickets are visible and assigned same day.
Overview
When support cards arrive untriaged, on-call engineers waste time and incidents slow. This flow posts immediate channel alerts with the card summary and link so your security team sees and assigns issues within minutes.