Notify team of new public reviews for store managers
Notify team of new public reviews for store managers
Your public review feed lacks context and ownership, causing store staff to miss urgent complaints or praise. Get immediate team alerts so issues are triaged and replied to the same day.
Overview
Public reviews are a primary signal of in-store experience; missed or delayed responses damage local reputation and sales. This workflow pushes each new review into your team channel with rating and an excerpt so managers can triage and reply the same day.