Notify support team immediately for every new ticket

Your ticket tasks in the project board often go unnoticed, causing delayed triage and slower patient-facing fixes. Get alerts pushed to your team chat so issues are triaged the same day.

Overview

Incoming tickets need immediate visibility or triage stalls and clinicians wait for fixes. This flow pushes concise task summaries and a direct link into your team chat so coordinators can assign and act the same day. It reduces manual checking and accelerates customer-facing resolutions.