Notify streaming engineers instantly when health alerts trigger

On-call engineers miss live-stream health alerts, causing outages and viewer disruption. Route alerts to streaming ops and ping directors so engineers coordinate recovery.

Overview

Missed live-stream health alerts lead to prolonged outages and damaged viewer experience for online media services. This workflow routes critical alerts to streaming ops, pings directors, and wakes on-call engineers so incidents are addressed faster and manual handoffs are eliminated, improving response reliability.

Notable Features

Forward alerts to on-call channels
Include stream ID and metrics
Notify director and escalate via SMS